We want you to be satisfied with your purchase from Decorway Official.
Returns or exchanges may be accepted only when the product meets our return conditions.
Return Conditions
- The customer should contact us as soon as possible after receiving the order if there is an issue.
- The product must be unused and in its original condition and packaging.
- Products that have been used, damaged, altered, or returned without their original packaging may not be eligible for return or exchange.
- Certain products may be non-returnable due to their nature.
Before sending any product back, please contact Decorway Official for approval and return instructions.
Return shipping charges, where applicable, may be the responsibility of the customer unless the return is due to an incorrect, defective, or damaged product received from us.