shipping policy

At Decorway Official, we carefully pack every order to ensure that your products reach you safely.

Order Processing

Orders are normally processed within 1–3 business days after confirmation.

Delivery

Delivery times may vary depending on your location, courier availability, weather, public holidays, and other circumstances beyond our control. Estimated delivery times will be communicated where applicable.

Shipping Information

Customers are responsible for providing a correct and complete delivery address and contact number. Decorway Official is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Once an order has been dispatched, the customer may receive tracking or delivery information where available.